Please rest assured that this is not in line with our standard. The person tending the desk gave us a piece of paper to write down the complaint and that it would be taken care off. The famous Cologne Cathedral is a 15-minute walk from the art'otel cologne by park plaza. Long wait on sun morning for breakfast. Best regards, art'otel cologne Management Team, Back from staying again at this hotel - we came back as first time we liked the hotel, the nice rooms and the location. On the more negative note, we would truly like to apologize for the inconvenience with the coffee machine. We hope that despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience. Internet and music in the room didn't work. Is art'otel cologne located near the city center? art'otel Cologne by Park Plaza - Cologne, Germany. Please see our partners for more details. Best regards, art'otel cologne Management Team. Good central location. The next day, when checking out, nobody even asked us how our stay was. 8.4 5614 reviews This is why my partner and I selected it for our trip to Cologne in February 2020. Hotel does not have duvets for two persons. We are happy to know that you enjoyed staying with us very much; Thank you for the 5* rating. Search for the cheapest hotel deal for art'otel Cologne by Park Plaza in Cologne. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we met your expectations. Das Art'Otel Cologne ist eine zeitgenössische 4-Sterne-Unterkunft mit modernen Zimmern in der Einkaufszone von Köln. Popular attractions Cologne Cathedral and LANXESS Arena are located nearby. Had to get everything on my own. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. Näytä majoitusliikkeen art'otel cologne, by Park Plaza tarjoukset, mukaan lukien täysin hyvitettävät hinnat, joihin sisältyy ilmainen peruutusoikeus. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. art'otel Cologne by Park Plaza is located at Holzmarkt 4 in Altstadt, 1.2 km from the centre of Cologne. Once again, we are sorry to know that some aspects of your stay left your disappointed. art'otel Cologne by Park Plaza is extending its cancellation policy for all reservations booked with a check-in date until 30 June 2020. Many feature ceiling-high windows, stylish wall art and a minimalist design. Opening a window is not an option due to the very noisy and busy road in front of the hotel (room 212). art'otel rooms exemplify good taste Art meets comfort at art'otel cologne, where each of our 218 hotel rooms is accented by Neo-romantic artwork and equipped with the amenities that travellers appreciate most like free Wi-Fi and a flat-screen TV. Meeting room SEO 1 has 22m² of conference space with riverfront views for ten delegates, while the larger SEO 2 and SEO 3 can accommodate up to 16 guests. Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner. That all was still as expected (clean nice roomy room and bathroom) but the room was unbearably hot (23-25 C) and even with the airco on max and on all night, nothing changed. Dapatkan diskon promo paling murah, fasilitas, lihat peta terdekat & review penginapan di tiket.com Try removing a filter, changing your search, or, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities. art'otel cologne is conveniently located in the Rheinauhafen area and has easy access to major public transport hubs. We phoned down to reception who said they would send someone up right away. Best regards, art'otel cologne Management Team. With hope to get another opportunity to welcome you, we are sending you our best regards. But a hotel’s beauty is worth little if the residents don’t matter to staff. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. Our hotel is usually highly praised for its hospitality and outstanding service and it is our aim to provide our guests with exceptional service; therefore we are very sorry to know that you had a different experience. When we told her of the issue, she simply wrote our room number down and said she would “try” to do something about it. Hotel Art'Otel Cologne Köln - 4-stjernet hotel. The property boasts of an outdoor terrace and ample meeting facilities. The breakfast was extensive but service was non existent. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne and for sharing your feedback with us. Booking kamar art'otel cologne, by Park Plaza, Köln sekarang. See more questions & answers about this hotel from the Tripadvisor community. We are sorry if there has been any misunderstanding regarding our offer and service. Hot items at breakfast ran out towards the end of the sitting. When we got back that evening, the same broken coffee machine was still in our room. Only issue was that the doors to toilet and shower kept hitting the ceiling and could not open all the way. About half an hour to 45 minutes later, a man arrived. Great size suite with nice views and loved the fact that could open the windows. Underground stations Heumarkt and Severinstrasse can be reached within a few minutes. The next morning we once again went to reception where I asked a man working there to sort the problem with the coffee machine. This wasn’t really good enough, so we raised the issue with another staff member at reception that evening. There are 3 ways to get from art'otel cologne by park plaza to Cologne Central Station by bus, taxi or foot. some may not like the sink in the main room... shame the bar area wasn't so slick.. (as in hub). Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne as well as for sharing your feedback with us. Art'eat - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. rest wonderful. Other facilities at the art’otel cologne by park plaza include a sauna area and library. We tried to have a cup of coffee from the machine in the room, but after half an hour, we established that the coffee maker wasn’t working. art'otel Cologne by Park Plaza is located at Holzmarkt 4 in Altstadt, 0.8 miles from the center of Cologne. The sink in the bedroom rather than bathroom. It has so much going for it. Where is art'otel Cologne by Park Plaza located? The art'otel's art'eat restaurant offers freshly prepared food using only local products.The elegant bar and lounge features a summer terrace, and serves a wide range of drinks and snacks. Yes, paid private parking nearby is available to guests. This is the version of our website addressed to speakers of English in the United States. more. Taxes and fees that are shown are estimates only. Asiakkaat ylistävät majoitusliikkeen huoneiden kokoa. The coloured windows...blue, green, yellow and red......they reflect coloured light in the room. Gæster på dette sted sætter pris på de rummelige værelser. Hotel Art'Otel Cologne, By Park Plaza Köln - 4-Sterne-Hotel. The hotel offers a free guided tour for guests wanting to learn more about the Korean artist SEO. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. I said we wanted a new one put into the room and would be back later that evening. The hotel offers a free guided tour for guests wanting to learn more about the Korean artist SEO. “Friendly staff, great breakfast, nice roof terrace”. Are there any historical sites close to art'otel cologne? Check-in time is 3:00 PM and check-out time is 12:00 PM at art'otel Cologne by Park Plaza. This kind of "squeezing your customer" has to be punished ! Top room amenities include a minibar, air conditioning, and a flat screen TV. At art'otel cologne, by Park Plaza, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs. The chic air-conditioned guest rooms feature an extensive list of modern amenities, including a laptop safe, minibar, and cable TV. Many travelers enjoy visiting Heinzelmaennchenbrunnen (0.7 miles), St. Ursula (1.1 miles), and St Kunibert Basilica (1.1 miles). art'otel cologne Management Team, Tripadvisor Plus Subscription Terms & Conditions, Hotels near German Sports and Olympic Museum, Hotels near MATJO Galerieraum des BBK Koln, Hotels near Koln Airport Business Park Station, Hotels near Fachhochschule Bonn-Rhein-Sieg, Hotels near Philosophisch-Theologischen Hochschule SVD. Best regards, art'otel cologne Management Team, Quirky property with an interesting 21st century minimalist interior Friendly staff Views over the Rhein Excellent soundproofing Some rooms come with a interesting 'glass booth' which extends out of the building over the river Artwork is neutral unlike other Art'otel properties where it can be a bit overpowering, Dear Guest, We would like to thank you for having taken the time to review your recent stay. Charges may apply. SEO 4 is perfect for 24 people and, at 161m², SEO 5 is the largest event space with capacity for 110 delegates. Based on average prices of 3-star hotels. Schokoladenmuseum Köln is the closest landmark to art'otel Cologne by Park Plaza. Our 218 guestrooms combine creativity with practicality. All rooms at the art’otel cologne by park plaza have a flat-screen TV, minibar and tea/coffee facilities. Which popular attractions are close to art'otel cologne? Information about Art'Otel Cologne, By Park Plaza Hotel A short walk from the Old Town, the art'otel cologne, by park plaza is a 4-star hotel on Rheinauhafen. The famous Cologne Cathedral is a 15-minute walk from the art'otel cologne by park plaza. art'otel cologne by park plaza is a stylish hotel nestled on the banks of Rhine River, about a mile from the leading-edge Ludwig Museum. SEO’s artwork provides an inspiring backdrop, and our teams are devoted to looking after every detail. We truly hope to get another opportunity to welcome you and improve your opinion on our service. There’s inspiration at every turn at art’otel cologne. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at art'otel Cologne by Park Plaza that suits you best. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. Find rooms from $72 to $188 at art'otel Cologne by Park Plaza. We are very sorry to read that your stay with us was not in line with your expectations. Finally, SEO 6 can accommodate up to 100 people. Friendly staff. Offering a uniquely creative environment for meetings, our rooms are light, bright and airy, with natural daylight and unique art from our designated artist, SEO. Das Hotel bietet Ihnen eine kostenfreie Führung, falls Sie über die koreanische Künstlerin SEO mehr erfahren möchten. Das Anwesen öffnete seine Türen im Jahre … Due to the corona virus, we do not offer daily cleaning like the years before. Had a lovely size bath tub and separate shower. Check availability and book now! For more information, visit the Radisson Response to COVID-19 page. All rooms at the art’otel cologne by park plaza have a flat-screen TV, minibar and tea/coffee facilities. A559 - Anschluß Köln-Deutz. The hotel offers a free guided tour for guests wanting to learn more about the Korean artist SEO. Thanks to the excellent location of your accommodation, numerous tourist attractions are easily reachable on foot. Excellent breakfast. We however deeply regret the inconvenience during your stay. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. The popular Imhoff Chocolate Museum is 800 feet away. We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. Certain services and amenities may be reduced or unavailable as a result." Nearby attractions include St. Maria im Kapitol (0.3 miles), Kranhäuser im Rheinauhafen (0.2 miles), and Chocolate Museum (0.08 miles). The famous Cologne Cathedral is a 15-minute walk from the art'otel cologne by park plaza. You are completely right, what you experienced is something that not should have happened and we are very sorry for the inconvenience. Art and functionality combine to form a symbiotic relationship, with over 400m² of conference space complemented by six flexible meeting rooms. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We mentioned this at check out. We arrived on Friday and checked in to our room, which was lovely. Kölner Dom befinder sig minutter derfra. We are now 5 days on and no news. Read 9 reviews from real guests and see 35 photos. We will reconsider this hotel for future stays if a proper response is received. Own or manage this property? Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia Germany, - Room was not cleaned once during our 4 day stay - even after explicit request it was still not cleaned (very odd during Corona times!) Stayed here for 2 nights in the Panorama Suite. I’m usually not one to leave negative reviews. Sadly, however, we came away from the hotel feeling disappointed and let down by poor service all weekend. Dear Guest, We would like to thank you for sharing your impressions with us. Once the forgot to clean our room. After you leave the room, our team is allowed to enter and clean it or change the bed linen. Firstly we would like to thank you for the compliments; We are happy that you were satisfied with the cleanness, the comfort, our location at the Rhine river and much more. Where is art'otel Cologne by Park Plaza located? The popular Imhoff Chocolate Museum is 250 metres away. Are there opportunities to exercise at art'otel cologne? What food & drink options are available at art'otel cologne? Hotel ini menawarkan tur berpemandu gratis bagi Anda yang ingin belajar lebih banyak tentang seniman Korea SEO. We are sorry if there has been a misunderstanding, but you can find on all our sales channels as well as on our official website following information: "Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. No, art'otel Cologne by Park Plaza does not have a pool on-site. The attitude of some of our team members (you experienced) is not in line with our standards and please rest assured that your comment will be taken very seriously. Walk south, the art’otel cologne will be on your left * For the timetables of the public transportation or to find an alternative route to art’otel cologne, please visit the website: www.kvb-koeln.de . Fasilitas lain di art'otel cologne by park plaza termasuk area sauna dan perpustakaan. Other facilities at the art’otel cologne by park plaza include a sauna area and library. Cologne Hauptbahnhof main train station. The hotel is quiet and there is no reason not to acknowledge the issue. It is such a shame that the service at this hotel is poor because it is a beautiful, clean, comfortable hotel in a great location. All rooms at the art’otel cologne by park plaza have a flat-screen TV, minibar and tea/coffee facilities. There are more places to choose from in the Cologne area. Is parking available at art'otel cologne? Stay at this 4-star business-friendly hotel in Cologne. Tämä hotelli tarjoaa asiakkaiden käyttöön ilmaisen Wi-Fi-yhteyden sekä ravintolan ja kuntosalin. art'otel cologne is a contemporary hotel in one of the major metropolitan cities in Germany featuring original work by artist SEO. Schokoladenmuseum Köln is the closest landmark to art'otel Cologne by Park Plaza. Popular Hotel Amenities and Features light and bright rooms. You find the modern hotel art'otel cologne by park plaza at the historical Rheinau harbour opposite to the chocolate museum. Guests praise the guestroom size. art'otel cologne by park plaza Holzmarkt 4, 50676 Cologne Driving directions . Response from Philip Skitch, General Manager at art'otel cologne, Response from acologne, Manager at art'otel cologne. The design and the facilities and also have free WiFi. Are any cleaning services offered at art'otel cologne? All rooms at the art’otel cologne by park plaza have a flat-screen TV, minibar and tea/coffee facilities. I read since that others. The hotel offers a free guided tour for guests wanting to learn more about the Korean artist SEO. C$ 119 per night (Latest starting price for this hotel). Yes, art'otel Cologne by Park Plaza is a pet-friendly hotel. Nyd godt af gratis Wi-Fi, en restaurant og en tagterrasse. It was about the fact that we were made to feel that our concerns didn’t matter by staff at the hotel and that a fairly substantial issue with our room was actually not a problem at all. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. Guests also enjoy our sauna, lounge and on-site restaurant and bar. Se tilbud på art'otel cologne, by Park Plaza, herunder fuldt refunderbare priser med gratis afbestilling. The art'otel's art'eat restaurant offers freshly prepared food using only local products.The elegant bar and lounge features a summer terrace, and serves a wide range of drinks and snacks. Katedral Cologne yang terkenal dapat dicapai dalam 15 menit berjalan kaki dari art'otel cologne by park plaza. Enter a city, hotel, airport, address or landmark, Novum Hotel Ahl Meerkatzen Köln Altstadt, Domapartments Cologne City Heumarkt 46 + 65. Den berühmten Kölner Dom erreichen Sie vom art'otel cologne by park plaza aus innerhalb von 15 Minuten zu Fuß. I understand that staff are usually trying their best and are often very busy. Dette hotel har en restaurant, et fitnesscenter og gratis Wi-Fi. art'otel Cologne by Park Plaza is 41.2 km from Duesseldorf Intl. Overnat på dette hotel med forretningsvenlig profil i Köln, som har 4 stjerner. Complimentary Wi-Fi keeps you connected, while air-conditioning, satellite TV and luxury amenities ensure you stay comfortable. From larger conferences and meetings to workshops, product presentations, small fairs and social gatherings, there is no more creative venue in the city. Holzmarkt 4, Cologne 50676, Germany. If you prefer Indian food on holiday, the hotel offers great vegetarian options. The popular Imhoff Chocolate Museum is 250 metres away. The technical team had been made aware of the issue and has since resolved the problem; we are sorry for the lack of communication around it. No, art'otel Cologne by Park Plaza does not offer free parking. The famous Cologne Cathedral is a 15-minute walk from the art'otel cologne by park plaza. De populære seværdigheder Kölner Dom og Lanxess Arena ligger i nærheden. Many feature ceiling-high windows, stylish wall art and a minimalist design. Normal tourist taxes are between 1 and 2,5% per night. Compare room types and prices from 5 providers. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. We are glad you were satisfied with facilities offered and we hope you had a great time exploring Cologne. Pets allowed on request. Vores gæster fremhæver især det hjælpsomme personale og de rene værelser i deres anmeldelser. Search for art'otel Cologne by Park Plaza discounts in Cologne with KAYAK. This 4-star hotel is 0.8 mi (1.2 km) from Museum Ludwig and 1.2 mi (1.9 km) from Cologne Cathedral. As there is always room for improvement, your constructive feedback will be discussed internally. Also due to the corona virus, the minibar is empty, but you can order everything via our reception, and our bar is open on Friday and Saturday from 6pm. Poor design. Location of the hotel. pillows. Other facilities at the art’otel cologne by park plaza include a sauna area and library. No, art'otel Cologne by Park Plaza does not offer free airport shuttle service. What are some of the property amenities at art'otel cologne? Only 2km from Cologne's exhibition centre, the hotel is close to all transport links and the city’s commercial districts. But our experience with staff at reception was so disappointing that I felt the need to say something. Hotellet tilbyder en gratis rundvisning for gæster der ønsker at lære mere om den koreanske kunstner SEO. A 4 star Hotel in Innenstadt, art'otel cologne, by Park Plaza. At that stage, having dealt with three different members of staff, we decided we would be better off not stressing ourselves out any further by trying to get the issue resolved. Many feature ceiling-high windows, stylish wall art and a minimalist design. new stylish hotel in the center of cologne. Der er også saunaområde og bibliotek på art'otel cologne by park plaza. Once again, we came back that evening and nothing had changed, and there was no update from staff. art'otel Cologne by Park Plaza is 14.2 km from Cologne Köln/Bonn. complained about the non functioning airco in the days before our stay,.. One wonders if Covid is affecting the level of customer care or maintenance. Other facilities at the art’otel cologne by park plaza include a sauna area and library. Inspiration’s everywhere at art’otel cologne. Yes, it is 0.6 miles away from the center of Cologne. Free wifi and internet. We offer our breakfast in buffet style, so everyone can choose what he/she likes to eat. The nearby bus station Schokoladenmuseum connects you directly to the Cologne Train Station. A so called added "culture tax" of 6% is complete ridiculous.

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